Feed Readers A-Plenty

For some time now, Interesting Thing of the Day has used FeedBurner for its free, public RSS feeds. (Since we authenticate paid subscribers individually with usernames and passwords, they use a different URL that we serve directly.) Among its many excellent features, FeedBurner helpfully reports how many readers your feed has, but I never paid close attention to those figures because they always seemed to hover around 1,000–1,200. Then one day, about a month ago, the number suddenly jumped to over 83,000! That was the day FeedBurner began reporting how many people were reading feeds via Google Reader and the Google Personalized Homepage; previously Google hadn’t made those statistics available.

I assumed the new Google Reader stats would indicate some small increase, but I was completely unprepared for the jump of nearly two orders of magnitude. (Of course, it wasn’t really an immediate jump, it was simply an immediate clarification in the reporting of people who were already readers.) And in the last month, that number has continued to grow steadily. As I write this, the figure is 98,053 99,007, and I’m sure it’ll cross the 100k mark in a day or two.

A full 99% of those 98,000+ readers are coming through Google Reader, while other subscribers have barely increased at all. I have no explanation for the site’s seemingly over-the-top popularity for Google Reader users. I am utterly astonished that Interesting Thing of the Day could be among the top 10 most popular RSS feeds, if this post at franticindustries is correct (they currently have us at #4—wow).

Being a good capitalist, one of my first thoughts on learning this news was that I should figure out how I can leverage all those extra pairs of eyes to make more money. On average, the Web version of ITotD has been getting just shy of 7,000 visits per day recently. A certain percentage of those visitors click on ads, and that’s what generates the majority of the site’s income. Although the RSS feed contains ads too, they produce far less income than those on the site. So I thought: I should stop including the full text of each article in the feeds, because that gives readers no reason at all to click through to the site, where the higher-value ads are.

Thus, a couple of weeks ago, I changed the free feeds from full text to excerpts, and also removed the podcasts. Full text and podcasts are still available in the paid feeds, for which there’s an ad in the free feeds. I assumed this move would have one or more of the following effects:

  • More people would click through from the excerpts to read the full articles
  • We’d lose some subscribers from the free feeds because they were irritated at having to click through
  • We’d get more paid subscribers to the full feeds

In fact, none of that happened. Since the change, the average number of page views on the site has remained steady. The numbers of subscribers to the free feeds has continued its climb. Exactly one person complained about the change, and his complaint was essentially that the free feeds contained too long of an excerpt! And we’ve had only two new paid subscribers, which I can’t attribute to the change.

I truly don’t know how it is that nearly 100,000 people are seemingly very interested in reading the first two paragraphs of every ITotD article, but not at all interested in the rest. Not that I mind the exposure, but it’s weird. So I’m thinking about decreasing the excerpt to one paragraph and seeing what happens. If I get no results, I’ll scale it back further to just the synopsis—which is what it used to be, way back when. And if even that neither increases the number of click-throughs nor decreases the number of feed subscribers, I’ll be completely baffled.

But perhaps I’m missing something obvious. It wouldn’t be the first time! If you have any theories or wisdom to share, please do so in the comments.

Bandwagon Undo and Redo

So you know that whole Bandwagon launch thing that was supposed to happen last week? Well, funny story. The newly launched service lasted all of a couple of days before it was taken offline; it’s now being completely retooled for yet another grand opening in April.

As near as I can determine, what happened was approximately this: A surprisingly large number of people signed up right away for the all-the-iTunes-you-can-back-up-online service at $69 per year. But most of those people had far greater iTunes storage needs than even the company’s most generous estimates. The Bandwagon folks did the math and discovered that they couldn’t possibly afford all the necessary storage space, CPU power, and bandwidth—they’d actually be losing money on the service. So they stopped accepting new subscribers, told the existing subscribers that they’d be getting their money refunded, and announced that a very different version of Bandwagon will go online in a couple of months. The early adopters, having already received a refund, will also get a free year’s worth of service on the new system for their troubles.

So what is this new and improved Bandwagon? You’ll still be backing up your iTunes stuff online. But now, instead of storing it on Bandwagon’s servers, you’ll be storing it on Amazon’s S3 (Simple Storage Service), which is some of the cheapest online storage you can get. You’ll pay Amazon.com directly for the storage space, and you’ll pay Bandwagon either $24 or $36 per year for, apparently, the use of their application. (At the higher price you also get syncing between two Macs, though I’m unsure of the details at this point.) Once again, Bandwagon is offering a discount (half off) for people who sign up before the official launch; you can read about that on the Bandwagon site. And once again, they’re offering an incentive to bloggers, but this time they’re looking for help with beta testing more than publicity, and those who provide helpful bug reports will get a six-month subscription free.

Now, I’ve been hoping for some time that some Mac backup app would directly support S3, so that’s cool. But the fact that it’s limited to iTunes content is a big minus. Also, and I’ve told the Bandwagon folks this more than once, their new pricing structure is a bad idea. They’re effectively asking you to rent their software. Since you’re no longer backing up to their servers, you’re not paying them for a service as such. I can’t comprehend why they don’t do what every other software company does and simply sell licenses to their software. They could charge much more than $36, and even come out with paid upgrades every year or two, so they’d be making more money. But their customers wouldn’t have to feel like they’re renting software by the month, and they wouldn’t have to make recurring payments to both Bandwagon and S3.

There’s another issue, too: S3 in its current form is still pretty much for geeks. Signing up for, and configuring, and account is somewhat complex. And it’s an extra step (or several) that each Bandwagon user must now go through. Bandwagon says they’ll also support other varieties of online storage in the future, but details are sketchy at the moment.

I don’t think I’ve ever seen a less competent product launch, and I’ve seen some doozies. When you’re launching a backup service, you want to instill confidence in your customers, including confidence that you’ve done your homework and have a solid business plan. Launching, unlaunching, retooling, and relaunching doesn’t give me warm fuzzies. The pricing is weird and unfortunate. And the service is unnecessarily limited. But perhaps that’ll all change—maybe several times—before the next launch.

Space Pens with Purple Ink: A Sad Tale

A couple of years ago, I wrote an article for Interesting Thing of the Day about Fisher Space Pens, those wonders of modern technology that can write upside-down, in zero gravity, in a vacuum, or underwater. I mentioned my happy discovery that Space Pen refills were available in purple, my favorite color. A few months later, Fisher sent me a prototype of a new pen model for testing, including a purple refill. And I was cautiously optimistic that I’d discovered the ultimate pen for my needs.

I was reminded of all this when writing my article about Non-Newtonian Fluids, because the thixotropic ink in Space Pens happens to be such a fluid. And I thought it was high time I posted a follow-up about my purple-ink Space Pen experience, because it turned out to be an unhappy one.

Whatever else you can say about Space Pens, I discovered that those with purple ink have one huge and unforgivable flaw: the ink isn’t waterproof. Sure, you can write on greasy paper in a snowstorm, but if you later try to read what you wrote, you might have problems.

To illustrate, I took an index card and wrote on it in both black and purple Space Pen ink, and then dunked it in room-temperature water for 30 seconds. Only the lower half of the writing was submerged, and I think you can see pretty clearly what happened (click the photos for larger versions):

Smeary_Space_Pen.jpeg

The black ink bled a bit, but the purple bled a lot. I actually discovered this when a piece of paper in my pocket, inscribed with the purple ink, got a bit damp from sweat. And it turns out that it’s just as bad as I feared.

But wait: aren’t you supposed to be able to write underwater with these pens? I tried that too, and the results were interesting:

Underwater_Space_Pen.jpeg

As you can see, the purple again runs much more than the black. A half hour later, the purple ink had faded to a very light, almost illegible hue, while the black (though very slightly runny) was still nice and dark.

So now, if I want the Space Pen benefits, I have to choose which trade-off I prefer: ink color or smeariness. Ack. I don’t know whether the same problem affects the other colors of Space Pen ink (there are quite a few), but I do know that in at least this respect, the pens don’t live up to their advertising.

On a cheerier and somewhat related note, have a look at 8 YouTube Videos Featuring Non-Newtonian Fluid Experiments at SenseList, none of which involves Space Pens.

More New Backup Options

In this week’s issue of TidBITS, I have a review of CrashPlan, a new cross-platform online backup service. (See “CrashPlan: Backups Revisited.”) Bottom line: it’s very close to being extremely interesting. I mean that as a compliment; although there are a few annoying deficiencies right now, it’s definitely on the right path. I have every expectation that within a few months (or maybe less), it’ll jump to the top of my recommendations—at least for archiving.

Meanwhile, I should also note that a little over a week ago, Mike Bombich released the long-awaited first beta of Carbon Copy Cloner 3. CCC used to be the only Mac duplication tool worth talking about, but then it fell behind for quite a while and SuperDuper rose to fame and fortune. Now CCC is (almost) back, and it’s clearly taken some cues from SuperDuper: it has a simpler, cleaner interface with a lot more plain-English text about what it’s going to do. It can also clone over a network (a rare trick) and appears to use a different underlying file copying mechanism—no word yet on how the new version stacks up against SuperDuper in the metadata department. But, intriguingly, the next beta of CCC is supposed to add some sort of archiving feature. That would be incredibly spiffy. I’ll be eager to see how that turns out.

I’m delighted to see such active development in the world of Mac backup software. Yes, it’ll help me to sell more books, but mostly I’m pleased that the impending release of Leopard (and thus Time Machine) hasn’t taken the wind out of anyone’s sails. In fact, it seems to have done the opposite. Which is a good thing, because as nice as I expect Time Machine to be, it won’t be a complete backup solution, and won’t be ideal for everyone.