Joe Kissell

Last Saturday, after months of writing interrupted regularly by delays of all sorts, I finally breathed a deep sigh of relief as I submitted to my editor a manuscript for my next ebook, Take Control of .Mac. This is a project I’d hoped to complete during the first few months of the year, and which was getting in the way of finishing some long-overdue updates to my other ebooks. What with my ebooks on upgrading to Tiger and Now Up-to-Date & Contact, Macworld articles, Interesting Thing of the Day, and other interruptions too numerous to mention, I simply couldn’t make it happen sooner.

So this morning I woke up, sat down at my computer, and discovered within the first 30 seconds that I now have a major revision ahead of me, before the first edition even goes out! Not to mention the fact that I’ll need to revise Take Control of Mac OS X Backups more significantly than I already knew I needed to.

The main reason for these revisions is that Apple has done something truly unexpected: they’ve actually made Backup a useful backup application. I can’t overemphasize the significance of this move. I’ve made no secret of my disdain for earlier versions of Backup, which lacked basic features I consider crucial. Although I’ve only spent about an hour so far testing Backup 3.0, I have to say that so far I actually like it. I might even use it. In fact, I might even go so far as to recommend it—for certain kinds of users in certain situations—in lieu of my old favorite, Retrospect.

Most importantly, Backup now performs additive incremental archives, which means that (a) it keeps old copies of files when they change, so that you can choose which one you want when it comes time to restore; and (b) it copies only new or changed files—not every single file—when performing a backup. It has other useful new features too, but I haven’t worked with them enough to say how much I like them.

Added to this is the fact that Apple has quadrupled storage space available to .Mac users for email and iDisk (from 250 MB to 1 GB); you can still buy another gigabyte if you want for $50 per year. Now, 1 GB still isn’t enough to back up your entire hard disk online (and it’s far behind the 2 GB+ limit of Gmail), but it’s certainly way better than before, and at least beginning to get into the territory of practicality. Limited storage space is yet another thing I complained about in the first draft of my ebook on .Mac, and about which I will now have to say somewhat nicer things.

Apple has made some really great steps in the right direction, and this makes me quite upset happy. (I’d like to think that my criticisms played some small part in their decision, but who am I kidding?) I now have to squeeze a few more days of writing into this week, which definitely makes me unhappy, but at least it’s for a good cause.

During the years when I managed software development for a living, I came to realize that any time estimate given by an engineer is a complete fiction. Maybe it’s wishful thinking, maybe it’s a desire to please the boss, or maybe it’s simply denial, but engineers always underestimate how long things will take—usually by quite a large margin. I’ve heard of various ways of dealing with this (such as “Double every time estimate, and then double it again” or “Replace ‘days’ with ‘weeks’ and ‘weeks’ with ‘months'”); I eventually learned to pad engineers’ estimates significantly before creating my personal timeline, and pad that timeline again before passing it on to my manager. That usually worked out pretty well. “Underpromise and overdeliver” became one of my mantras.

Alas, it appears I’ve now acquired exactly the same problem: my own time estimates have recently been grossly out of sync with reality.

As recently as April of this year, I imagined that by the end of May, I’d have completed half a dozen ebook projects on my list (new titles and updates) plus several Macworld articles, and be all ready for a nice, relaxing vacation month in June. I was SO looking forward to June. I further imagined that by the end of June, I’d have recuperated from all that writing, completed several much-needed household projects, and polished off umpteen ITotD-related tasks, so that I’d be ready to launch version 3.0 of the site in July.

Well, now that mid-August is here, I suppose I must finally admit that I’m unlikely to meet my May 31 or June 30 deadlines. I could get close to the May 31 deadline by September 1, though. Give or take a month. Although I did manage to take a full week off in June, it was a far cry from what I’d envisioned earlier—and I returned to a huge pile of work.

It’s not that I’ve been lollygagging around all these months. Quite the contrary: I’ve been working quite hard (for the most part)—long hours, late nights, too much caffeine. But things happen. Software misbehaves. Ne’er-do-wells in India try to hack my server to send thousands of spam messages. A magazine asks me to write a “quick” article on something or other. Readers email me with perplexing questions. Friends call me with computer problems. Something that I thought I could explain in a paragraph turns out to require three pages. These are all perfectly ordinary things, but things I didn’t budget for in my time estimates—and they’ve happened again and again. Bottom line: June is now scheduled for September. I am SO looking forward to September.

For those keeping score, however, I have at least made progress on my to-do list: I finished Take Control of Now Up-to-Date & Contact, wrote several Macworld articles, migrated my domains to a new server, fixed half a dozen significant ITotD bugs, pruned our lemon tree, saw a bunch of movies, organized half the junk in my office, bought some colorful new T-shirts, and toured the Sharffen Berger chocolate factory. Just for example.

And for all of you wondering when you’re going to see the next (much-needed) update of your favorite ebook, allow me to assure you that I’ll soon be starting work on the next versions of Take Control of Mac OS X Backups and Take Control of Upgrading to Tiger, doing a major rewrite of Take Control of Email with Apple Mail to cover the new Tiger version of Mail, and expanding Take Control of Spam with Apple Mail to cover not only Mail 2.0 but other Mac OS X email clients as well. And all this will happen as soon as I’ve finished writing yet another brand-new ebook I’m working on, about which more later.