Mac Stuff

More New Backup Options

In this week’s issue of TidBITS, I have a review of CrashPlan, a new cross-platform online backup service. (See “CrashPlan: Backups Revisited.”) Bottom line: it’s very close to being extremely interesting. I mean that as a compliment; although there are a few annoying deficiencies right now, it’s definitely on the right path. I have every expectation that within a few months (or maybe less), it’ll jump to the top of my recommendations—at least for archiving.

Meanwhile, I should also note that a little over a week ago, Mike Bombich released the long-awaited first beta of Carbon Copy Cloner 3. CCC used to be the only Mac duplication tool worth talking about, but then it fell behind for quite a while and SuperDuper rose to fame and fortune. Now CCC is (almost) back, and it’s clearly taken some cues from SuperDuper: it has a simpler, cleaner interface with a lot more plain-English text about what it’s going to do. It can also clone over a network (a rare trick) and appears to use a different underlying file copying mechanism—no word yet on how the new version stacks up against SuperDuper in the metadata department. But, intriguingly, the next beta of CCC is supposed to add some sort of archiving feature. That would be incredibly spiffy. I’ll be eager to see how that turns out.

I’m delighted to see such active development in the world of Mac backup software. Yes, it’ll help me to sell more books, but mostly I’m pleased that the impending release of Leopard (and thus Time Machine) hasn’t taken the wind out of anyone’s sails. In fact, it seems to have done the opposite. Which is a good thing, because as nice as I expect Time Machine to be, it won’t be a complete backup solution, and won’t be ideal for everyone.

Back Up iTunes with Bandwagon

For the past few months, I’ve been beta-testing a new backup service called Bandwagon (formerly known as Xacktunes). Bandwagon combines a Mac OS X application and online storage space to provide automatic backups of all your iTunes content for a flat fee of $69 per year. (Or at least that’s the introductory price, which may increase in the future.) The new service launches officially this Thursday, February 22.

Bandwagon Banner

When I first spoke with one of Bandwagon’s developers about the project, roughly a year and a half ago, the company was talking about offering a more generalized online backup service. In the course of development and after getting early feedback, they decided to focus for the time being on iTunes content, which includes not only music but movies, podcasts, TV shows, games, audiobooks, and anything else iTunes can store. The rationale is that backing up iTunes data to conventional media is too cumbersome and time-consuming for most people to bother with, but the cost of losing that data could be high. In the event of a serious hard drive crash, fire, theft, or whatever, you could lose not only the media you’ve purchased from the iTunes Store, but also all those long hours you spent ripping your CD collection. If your iTunes library is sufficiently large, spending $79 per year to protect it could be a reasonable investment.

Bandwagon is limited, as are all online services, by your upstream Internet bandwidth. Even though I have a fast connection, it took a couple of weeks for my entire iTunes collection to be uploaded. Your mileage will vary, of course, but it’s somewhat ironic that the larger and more valuable your collection (and, therefore, the more likely you are to consider the investment worthwhile), the longer it will take to protect it.

So what about backing up to a hard drive instead, as I generally recommend? I’ve seen 250 GB external hard drives for less than $79, and if you were to use one of those to back up your iTunes content, you’d have much faster backup and restore capabilities, plus you’d only be looking at a one-time expense. On the other hand, your backup is only as safe as that drive. If it, too, gets stolen, lost, or damaged, you’re out of luck. Cost and convenience issues aside, inherently redundant and off-site backups are, without a doubt, the biggest benefit of online backup services.

I think Bandwagon’s biggest competition, for the time being, is going to be CrashPlan, which also provides online backups, but works on Windows and Linux as well and isn’t limited to iTunes. CrashPlan Pro costs $60 for the application itself; optional online storage starts at $5 per month for a generous 50 GB. But you can also choose to back up your data locally or remotely to one or more other computers you own, or to your friends’ computers, meaning you can have online backups and still not have to pay recurring monthly or yearly fees.

From now until Bandwagon’s official launch, the company is offering free one-year subscriptions to bloggers who post the Bandwagon logo on their blogs, as I’ve done here (so yes, this post is effectively paid advertising). One can never have too many backups, and free backups aren’t to be sneezed at. So if you’ve got a blog, it’s certainly worth a few minutes of your time to get a year’s free iTunes backups! And if their offerings and your needs happen to coincide in the long term, so much the better.

Update (2/28/2007): Well, forget about all that. The service went offline after just a couple of days and will apparently reappear in another form in April. Read about the details in Bandwagon Undo and Redo.

Take Control’s Month of Apple Sales!

Each week this month, Take Control Books is offering a different, and very special, sale. These sales bundle several popular titles together under a theme, at the largest discounts we’ve ever offered.

Month of Apple Sales

This week, the sale’s theme is “Getting Around to It” (as in, getting around to things you planned to do long ago but have put off), and the titles included in the bundle are:

  • Take Control of Upgrading to Tiger*
  • Take Control of Customizing Tiger
  • Take Control of Users & Accounts in Tiger
  • Take Control of Syncing in Tiger
  • Take Control of Passwords in Mac OS X*
  • Take Control of Maintaining Your Mac*
  • Take Control of Your AirPort Network

*Written by yours truly!

These seven ebooks together would normally sell for $55; until March 6, they’re yours for only $22. Get ’em while they’re hot! Next week: another interesting sale.

Update: Sale #2 The second sale, beginning the week of February 11, includes five titles covering iPod/iTunes, iPhoto, iWeb, and GarageBand for just $23.18.

Update: Sale #3 The third sale, beginning the week of February 18, features six titles about working with Tiger, including my Take Control of Apple Mail in Tiger and Take Control of Spam with Apple Mail, for $26.00.

Update: Sale #4 The fourth and final sale, beginning the week of February 25, features seven titles that might appeal to someone switching to a Mac, including my Take Control of Running Windows on a Mac and Take Control of Maintaining Your Mac, for $25.18.

All four sales run through March 6, 2007.

While I Was Out

Morgen and I have been back from our vacation to Indonesia and Hong Kong for more than a week now. We spent the first few days getting caught up with email and bills and struggling with jet lag. Now, life is more or less back to normal, which for us means far more work than time in which to do it. However, we’re also very happy to be home and quite excited about several new things on the horizon.

A lot happened during our absence. Some things readers may be wondering about:

How was your trip? It was mixed. There were wonderful parts and awful parts. I think that, in all, it sort of leaned slightly toward the unpleasant end of the scale. Which is, you know, just one of those things when you travel. On the plus side: I successfully turned 40. We saw some really cool things (still sorting through bazillions of pictures). We ate well. We avoided at least 13 disasters. We didn’t get sick (other than the usual minor digestive disturbances). We have some interesting stories. On the minus side: we ran into significant logistical problems. We couldn’t afford to do some of the things we were planning to do. We found the heat, the pollution, the noise, and the crowds oppressive. We experienced many frustrating cultural differences. We have some interesting stories.

What’s going on with Interesting Thing of the Day, SenseList, and The Geeky Gourmet? Progress is occurring!

  • ITotD: There haven’t been any new articles on Interesting Thing of the Day since December; older articles from the archives have been appearing three times a week. Although we would have liked to keep new content going before, during, and after our trip, there just wasn’t time to make it happen. We hope to start publishing new articles next week, and later this month we’ll be fiddling with the format of the site a bit in ways that I think will benefit everyone. Interestingly—and not for the first time—we noticed that the site’s revenues actually increased significantly during the time we were away. Seriously: we didn’t lift a finger the entire month, and it turned out that January produced our highest AdSense income ever. Go figure. Maybe if we just forget about it entirely, the income will skyrocket. (But we won’t!)
  • SenseList: We’re ramping back up. Look for all new, daily lists starting on Monday, along with a few site tweaks and an increased marketing and publicity effort. Our plan is to test some new approaches over the next four weeks and see if we can increase the site’s effectiveness dramatically.
  • The Geeky Gourmet: I haven’t forgotten about it! I can only type so fast, though, and it’s just a lower priority for the moment. During a brainstorming session on our trip, we came up with an idea that might make it easier to infuse it (and our other sites) with new life without requiring too much effort. Stay tuned.

Your recent update of Take Control of Running Windows on a Mac doesn’t cover VMware Fusion, which went into public beta in late December. What’s your take on it? The beta looks reasonably good: better than Parallels Desktop in some respects, not as spiffy in other respects. I expect the final product will be pretty hot, but that the competition between the two for the ultimate feature set will be pretty intense for the foreseeable future. One thing VMware still has to do is provide support for running copies of Windows installed under Boot Camp, as the new betas of Parallels can do. One thing Parallels still has to do is match the performance and device support of Fusion. The next major update of Running Windows will cover Fusion, as well as the Leopard implementation of Boot Camp, in detail (meaning it won’t be released until after Leopard ships, and I’m not yet sure how long after).

Your recent update of Take Control of Mac OS X Backups doesn’t cover CrashPlan, which was introduced at Macworld Expo. What’s your take on it? (And is there an echo in here?) I’m testing it right now, and I’m in contact with the developers to discuss my impressions and suggestions for future development. CrashPlan is certainly a cool idea, and the best implementation I’ve seen so far of peer-to-peer backups. For automatic offsite archives, I can hardly imagine a simpler or more foolproof approach. However, I have some interface concerns, and a few essential pieces of basic functionality are currently missing, such as the capability to back up to local volumes and to create bootable duplicates. It also remains to be seen how it will stack up against Time Machine in Leopard. But look for a detailed review in the near future. The next major update of Backups will cover CrashPlan, as well as Time Machine, in detail (meaning it won’t be released until after Leopard ships—I’m not yet sure how long after—and yes, there’s definitely an echo in here).

In your review of backup software for Macworld (February 2007 issue), you gave Prosoft’s Data Backup a higher rating than Retrospect, which you’ve always recommended in the past. What gives? I got a few letters about this. Some wanted to know why Data Backup got such a high rating, since the version reviewed didn’t even support direct recording to optical discs. Others wanted to know if I’ve decided I no longer like Retrospect or am changing my recommendations.

Both are good programs, and both can accomplish the majority of backup tasks most people need. Data Backup has a much better interface and is actively under development. Retrospect has far better network support and scheduling options, and offers a long list of features that no other Mac backup program has—along with a sucky interface, bugs, expensive tech support, and updates that are very slow in appearing. (Also, there’s now a credible rumor afoot that EMC Insignia, having laid off a large percentage of the Retrospect team, is effectively putting the product into “life support” mode, or will soon.)

So it depends on what you need. For an individual backing up a single machine to a hard disk, Data Backup will be way easier to use, and is a better choice overall. But if you have more than one computer or are using optical or tape drives, the balance tips in Retrospect’s favor, despite the interface, bugs, and costly tech support. In addition, if you’ve purchased my Backups book, you have at your disposal a Retrospect primer that can take the edge off the interface, so I’m more likely to recommend Retrospect to someone reading my book than someone reading Macworld. Of course, the whole backup landscape could change with Leopard’s release, and I’ll revise my recommendations accordingly.

What other Take Control stuff are you working on? Egad. Lots of stuff. To wit:

  • Take Control of Upgrading to Leopard is pretty much my top priority; it’ll be somewhat like Take Control of Upgrading to Tiger and Take Control of Upgrading to Panther, but will contain tons of new information, such as more detail about preparing your system for an upgrade, dealing with the peculiarities of external USB and FireWire drives on Intel vs. PowerPC machines, upgrading various Windows-on-Mac installations, and much more. As usual, we plan to release the ebook at the exact moment Leopard goes on sale in the U.S., whenever that turns out to be.
  • An update to Take Control of .Mac, primarily to cover the new & improved Webmail interface. Not sure when this will ship, but it shouldn’t be too far in the future.
  • Take Control of Apple Mail in Leopard, which will of course follow in the footsteps of Take Control of Apple Mail in Tiger and Take Control of Email with Apple Mail. This, obviously, will also have to wait for Leopard, but I don’t know how soon thereafter it will appear.
  • Smaller updates to several other ebooks are under consideration.

What do you think about the iPhone? It looks cool. I’m not thrilled with the 2-year Cingular contract in the U.S., the lack of 3G support, the closed operating system, and the fact that it won’t be available until late this year in Europe and next year in Asia. But I want to reserve judgment until I see the final product. I am looking to buy both a new cell phone and a new iPod this year, so I’m going to defer those purchases until I see whether the iPhone can meet my needs. It might, and that would be groovy.